Co-op Energy

Introduction

Co-op Energy provides household energy supplied by Octopus Energy. Its tariffs include fixed, flexible and community energy options.

The online form includes a choice of electricity only or gas and electricity together. Gas and electricity are available together on each of the three tariff types.

What Co-op Energy offers

The community energy tariff is a fixed tariff. The other tariff choices include a fixed tariff and a flexible tariff.

Product and service categories

Household energy

Co-op Energy provides electricity for homes, with an option to include gas. The online form includes electricity-only and gas-and-electricity choices. Tariff options include fixed, flexible and community energy tariffs.

Using the website

The site has search, an account area, energy guides and a mailing list. It also has an online switching form, and switching can be requested by phone. Existing Octopus Energy customers are asked to contact Octopus Energy to request their switch.

The form asks for a postcode, the energy required and whether the home has an Economy 7 meter. It also asks about annual energy use, with low, medium, high and actual usage options. For an Economy 7 meter, the form includes separate day and night electricity usage fields.

Notable features

Co-op Energy customers can use the Octopus app to view energy usage in kilowatt hours. The app has day, week, month and year views. The day view requires the meter to take readings every 30 minutes; the week view requires half-hourly or daily readings.

Frequently asked questions

Key takeaways

Summary

Co-op Energy provides household energy with a choice of tariff types. Its website includes an online switching form, energy guides and an account area, while the Octopus app provides energy usage views.