Fanpass

Fanpass is a marketplace for buying and selling sports and music event tickets.

More Info

Quick overview

Its categories include football, tennis, rugby and concerts, with ticket types described as PDF, mobile and paper.

Football categories include league and cup competitions.
Concert categories include tickets for named artists.
Sellers can search for an event and enter ticket details to create a listing.
Account holders can manage listings and update personal information.
Fanpass offers live chat support.

Introduction

Fanpass is a marketplace for buying and selling tickets to sports and music events.

Its ticket categories include football, tennis, rugby and concerts.

What Fanpass offers

Ticket holders can list tickets for events, while buyers can search for tickets on the platform. Fanpass also offers a live chat support service.

The ticket types described on the site include PDF, mobile and paper tickets. PDF tickets can be printed at home, while mobile tickets can be accessed on a mobile device. Ticket types may change after purchase depending on event organiser policies.

Product and service categories

Football tickets

Football tickets include league and cup competitions. The site names the Premier League, Champions League, Europa League and FA Cup, alongside Liga, Ligue 1 and Bundesliga tickets.

Tennis and rugby tickets

Fanpass offers tickets for tennis and rugby events.

Concert tickets

Concert tickets include categories for artists such as Beyonce, Ed Sheeran, Bruno Mars and The Weeknd.

Browse the full range on the Fanpass website.

More Info

Using the website

Fanpass has a search feature and a sign-in option. Account holders can update personal information, change their password and manage ticket listings.

Notable features

To list tickets, sellers search for an event, enter ticket details and confirm the listing. Seating tickets in a single listing must be seated together, and sellers must clearly state any special conditions, such as a child ticket or restricted view.

Frequently asked questions

What types of tickets does Fanpass offer?

The site describes PDF, mobile and paper tickets. Ticket types may change after purchase depending on event organiser policies.

How do I list tickets?

Search for the event on the ticket-selling page, enter the ticket details, then review and confirm the listing. Sellers must clearly state special conditions, such as restricted views.

Can I change a ticket listing?

Sellers can amend listings through the Listing tab in their account. Information cannot be modified after a ticket has been sold.

Can I remove a listing?

Sellers can remove a listing through the Listing tab. This is possible only if the tickets have not been sold.

How do I update my personal information?

In the account area, select the Account tab and then Personal information. Save the changes at the end of the process.

How do I change my password?

Use the settings tab in your account and enter your old password. Save the new password at the end of the process.

Can I delete my account?

Account deletion is available through the settings tab and is irreversible. An account cannot be deleted if the account holder has sold tickets still to provide.

Key takeaways

Fanpass is a marketplace for buying and selling event tickets.
Sports categories include football, tennis and rugby.
Concert tickets include categories for named artists.
Sellers can list tickets and manage unsold listings through their account.
Ticket types described include PDF, mobile and paper tickets.

Summary

Fanpass brings together ticket categories for sports and music events, with search and account tools for buyers and sellers. Its listing process also asks sellers to provide ticket details and disclose any special conditions.