Push Doctor

Push Doctor provides online video consultations for NHS and private patients.

Quick overview

Its listed topics include skin conditions, mental health, joint pain, digestive problems and allergies.

Appointments are offered with GPs, physiotherapists and pharmacists.
Patients can send text and images during a consultation.
A clinician can advise whether medication is needed and a doctor may issue a prescription.
The service also offers referrals and sick notes.
Patients can search for their GP surgery and book through the website or app.

Introduction

Push Doctor provides online video consultations with clinicians, including GPs, physiotherapists and pharmacists. It offers services for NHS and private patients.

The conditions listed include skin conditions, mental health concerns, joint pains, digestive problems and allergies. The service also includes prescriptions, referrals and sick notes.

What Push Doctor offers

Appointments take place online by video. During a consultation, a doctor can discuss symptoms and look at affected areas. Patients can also send text and images.

Following a video consultation, a clinician can advise whether medication is needed. A doctor may issue a prescription where appropriate. The private service also offers open referral letters.

Product and service categories

Skin conditions and allergies

Push Doctor lists acne, folliculitis and shingles among the skin conditions it treats. Its allergy listings include hay fever, eczema and hives. Skin rashes are also named among the conditions covered.

Mental health

Mental health topics include depression and anxiety. Grief and anger issues are also listed. These appear among the conditions covered by the service.

Joint pains and aches

The service lists hip pain and knee pain. Rib cage pain and prolapsed discs are also included. Back pain is named among the conditions covered.

Eye and ear conditions

Eye conditions listed include styes, blepharitis and keratitis. Ear topics include earache and swimmer’s ear. Tinnitus and hearing loss are also named.

Sexual and urinary health

Push Doctor lists sexual health and sexually transmitted infections among its topics. Cystitis, urinary tract infections and balanitis are named. The service also lists syphilis.

Digestive problems

Digestive topics include gastritis and stomach pain. Food poisoning and bad breath are also listed. Gastroenteritis is named among the conditions covered.

Colds, respiratory conditions and headaches

Push Doctor lists colds, flu and respiratory tract infections. Other named conditions include chest infections and sore throats. Headache topics include migraines, hormone headaches and fever-induced headaches.

Hair loss and insect bites

Hair-loss topics include alopecia. Male and female pattern baldness are also listed. Insect bites and stings include mosquito and ladybird bites.

Browse the full range on the Push Doctor website.

More Info

Using the website

Patients can search for their GP surgery to check which service they are eligible for. After creating an account, they can book an online appointment through the website or app. The private service is accessed through the app.

The website also offers a GP surgery finder, a walk-in centre finder and an A to Z of conditions. Its health information includes skin health and sexual health.

Notable features

Patients can send images and text during a video consultation. For private appointments, the camera on a phone or tablet can be used to photograph visible symptoms before or during the consultation.

For NHS consultations, patients can agree to share their records so that notes from the consultation are available to their local surgery. The service also offers referrals and sick notes.

Frequently asked questions

How do I book an appointment?

Create an account and book through the website or app. The private service is accessed through the app.

What happens during a video consultation?

The doctor discusses your symptoms and can look at affected areas. A doctor may also ask you to feel or move the body part you are concerned about.

What do I need for a private video appointment?

You need a mobile phone, tablet or laptop with a camera, working microphone and strong internet connection. You also need valid photo identification, such as a passport or driving licence.

Can a Push Doctor GP view my NHS records?

If you have been invited to use Push Doctor through your NHS GP surgery, the Push Doctor GP can view your NHS records. This is not available for a private appointment.

Do I need to leave my GP surgery to use the service?

No. The online consultation service is offered in addition to the services at your surgery, and you can still book an in-person appointment with your regular doctor.

Can I receive a repeat prescription through the private service?

A doctor may provide a prescription for repeat medication for up to one month, at their discretion. Some medication may only be prescribed if you are registered with an NHS GP and Push Doctor can inform them of the supply.

Key takeaways

Online video consultations are offered for NHS and private patients.
Clinicians include GPs, physiotherapists and pharmacists.
The listed conditions span skin, mental health, joint pain and digestive topics.
Prescriptions depend on a clinician’s assessment.
Patients can book through the website or app, with the private service accessed through the app.

Summary

Push Doctor offers video appointments alongside services including prescriptions, referrals and sick notes. Patients can explore the conditions listed, search for their GP surgery and create an account to book an appointment.