Samsung

Introduction

Samsung sells phones, tablets, home electronics and appliances. Its range also includes computers, monitors, storage devices and accessories.

Shoppers can explore TVs and audio equipment alongside refrigerators, laundry machines, cooking appliances and vacuum cleaners. Samsung also provides product support, device repairs and in-store classes.

What Samsung offers

The Samsung range covers devices for mobile use, computing and home entertainment, as well as appliances. Product types include smartphones, watches, earbuds, laptops, TVs, projectors, soundbars and washing machines.

Samsung lists accessories for several of these devices and appliances. Its services include live product advice, software help, repair booking and hands-on Galaxy AI classes.

Product and service categories

Brands named on the site

Samsung products include devices under the Galaxy name.

Using the website

The site has a search feature, a basket, a wish list and Samsung Account sign-in. It also provides product comparisons, buying guides and selection tools for categories including TVs, refrigerators, laundry appliances and monitors.

Product registration is available through an account. A QR scanning option is supported for Samsung home appliances and non-smart B2C monitors. Support resources include user manuals, product help guides, live chat and sign language support.

Notable features

Samsung Experience Stores provide opportunities to try devices and offer software help with data transfer, software upgrades and software issues. The stores also provide on-site device repairs and bookable hands-on Galaxy AI classes.

Repair troubleshooting and booking are available through Samsung support, including smartphone screen repair. Samsung also provides live product demonstrations and advice, and its Experience Stores list business devices and services for small to medium-sized companies.

Frequently asked questions

Key takeaways

Summary

Samsung brings together mobile devices, home electronics, appliances and computing products, with accessories across several categories. Shoppers can use its guides and comparisons, register products, contact support or explore services at a Samsung Experience Store.